Weekly Roundup: Breaking Tech Articles from the Week of 12/2

[Aklima@411]

time for the weekly roundup! Last week, we covered workflow management, fair lending, open education, and creating a great customer experience with AI. Finally, don’t forget to read our latest success story about Invex Bank.



Enjoy! 1. Success of the Week: Invex Bank Invex Bank improves call center response time by 90% after implementing ProcessMaker to manage workflows and data transfer! Download philippines number code the full case study here to learn more about Invex Bank’s digital transformation using ProcessMaker.




workflow management system

2. 10 Features Your Workflow Management System Needs


A workflow management system (WMS) helps your business reduce repetitive processes or simplify a set of tasks. There are many tools out there touting the benefits of a WMS, so we’ve put together a guide to 10 important things to consider for the highest quality system. Read on to find out what to consider!