How to Improve Your Cart Recoverer

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HOW TO IMPROVE CART RECOVERY?

If you are already our customer and use our Cart Recovery, you know how valuable it is when it comes to recovering purchases that are often lost. And to help boost recovery, check out these tips we have put together for you.

Create at least three types of recovery, see an example:
First Contact: In the first contact, you can offer a discount coupon right away or you can just “remind” the customer that they failed to complete the purchase. This depends a lot on the product you work with and the chances of your customer abandoning the cart.



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Second Contact: This is usually sent after a longer gambling data laos period of time, after the customer has abandoned the cart, on average 8 to 12 hours after the cart has been abandoned.
In this contact, you can reinforce the point that the item has a limited stock and may run out at any time.



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Third Contact: If you have chosen 3 types of shipping, this is the moment when the customer decides whether to return and buy the product. In this case, it is extremely important to offer the maximum amount of resources available, such as a discount coupon, a gift or perhaps even a gift voucher. In order to make the customer take the product at all costs (in a profitable way, of course).



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And no less important would be the issue of the text within the email.


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Try to be as direct as possible. Depending on what you sell, you can also make it more human by giving the name of a customer service representative so that the customer feels like they are being treated by a person.