Reply button messages

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Suppose that you need to confirm a product demo time with a potential customer. Instead of asking, “What time works for you?” you can send a message with 3 time slots displayed as buttons: “10 AM,” “2 PM,” and “4 PM.” The customer selects their preferred time with one tap, and the demo is scheduled.

List messages
When a customer shows interest in multiple software modules—like CRM, ERP, or Marketing Automation— you can use a single list message with up to 10 options instead of trying to cram everything into a huge wall of text. The customer can simply browse through the list, select what they’re interested in, and get instant access to product details new zealand whatsapp phone number or demo videos.

Single-product messages
Ever tried describing your company’s products with just text? We’re going to be honest with you: that probably isn’t and won’t work in your favor.

Interactive single-product messages provide all the key information your customers are looking for in one place—an image, a brief description, pricing details, and a “Book a Demo” button.

So, when a prospect asks about a specific product, a single-product message gives them everything they need to make a decision, with a clear next step available at a glance.

Multi-product messages
Multi-product messages are great for giving your customers options to choose from. For example, when prospects are comparing pricing plans, a multi-product message presents all options side by side.

Each plan includes a description, pricing, and a button for more details. Your customers can browse all the available options without leaving the chat, making it easy for them to compare and choose what fits their unique business needs.

Flows messages
Flows messages keep sales moving forward by turning chats into action-driven conversations. They guide users through a customizable sequence of steps or questions, making it easier for them to learn about your products and make a buying decision.

For example, you can use flow messages to onboard a new client. Instead of overwhelming them with detailed setup guides, the chat walks them through the process step by step. Each action leads to the next, creating a more delightful experience for your customers.