Digital innovation: keys to ensuring success in 2025

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According to KPMG's 'Future of Work' study, 60% of employees are satisfied with digital tools and how they improve their productivity, stating that they have a positive impact on their operations.

As we approach 2025, it is essential to recognize that we are new zealand number screening in an era of accelerated transformation, where technology is constantly redefining our environment. In this context, the emergence of new business models and changing consumer expectations are driving organizations to be agile, flexible and proactive in the face of changes in the environment.

According to KPMG's Future of Work (2022) study , 60% of employees are satisfied with digital tools and how they improve their productivity, stating that they have a positive impact on their operations. This type of innovation, in addition to improving the company's competitiveness, drives sustainability in the growth of organizations, allowing them to successfully adapt to market challenges and changing consumer demands.

In light of this, Andrés Bogetto, Director of Operations at Konecta Peru , shares four keys to mastering digital innovation and succeeding in 2025.

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Plan tasks intelligently. Optimize repetitive activities to increase operational efficiency, freeing up resources that can be redirected toward more strategic and valuable activities.
Drive innovation in customer experience. Create an environment where every member of your team is motivated to contribute ideas and proposals that improve the customer experience and contribute to the continuous evolution of the service.
Integrate artificial intelligence effectively . Take advantage of AI capabilities to personalize experiences and make decisions more aligned with business objectives.
Adopt a continuous improvement mindset . Digital innovation never stops. Constantly evaluate the performance of implemented solutions, adjusting them in real time.