You can go even deeper into your data and segment according to predictive segments. This is when you use past behavior to make forecasts on future behavior – and adjust your marketing campaigns accordingly.
5. Add a returns policy to your website
67% of consumers check your returns new zealand whatsapp number girl page before processing payment. Because that’s a super high number, it’s really important that you give them exactly what they want.
A returns page offers your customers a bit of peace of mind. Make sure you don’t launch your online store without one.
One thing customers want more of in 2025 is a personalized experience. They also want you to “get to know them and understand when to approach them – and when not to.” Using Artificial Intelligence, you can create a highly personalized real-time experience that allows you to have 1:1 conversations.
These conversations give you the chance to learn more about your customers. The more you know about them, the more you can provide them with a better experience that caters to their specific needs. This includes more relevant product suggestions, as well as personalized messages that nudge the customer closer to a sale.
Personalized messages
Not just this, but real-time personalization means that your customer service knows exactly who a customer is the next time they get in touch. This speeds up the process and boosts customer satisfaction. It’s little touches like that which can make the big differences.
