Korea Data

Historically, process discovery has been accomplished through workshops, interviews with key stakeholders, or time-and-motion studies that observe employees at work. This proven method is the cornerstone of business process analysis, but it has limitations when it comes to process improvement plans ...

Processes can be broken down into smaller and smaller subsections. An activity is the smallest unit of a process that the business process team chooses to illustrate in its diagrams. It can be as simple as approving a purchase or capping a bottle on a production line. It can also be more complex ...

Some businesses worry that by using chatbots, they will lose touch with their customers and even their employees. If you replace your entire customer service department, you risk losing touch with customers. Similarly, if managers stop interacting with employees and rely entirely on chatbots, they ...

Artificial intelligence (AI) is at the forefront of digital transformation strategy in finance today. Using AI to improve core banking operations and adapt services will drive more than $250 billion in value across the industry, according to the McKinsey Global Institute . Between voice assistants ...

time for the weekly roundup! Last week, we covered workflow management, fair lending, open education, and creating a great customer experience with AI. Finally, don’t forget to read our latest success story about Invex Bank.



Enjoy! 1. Success of the Week: Invex Bank Invex Bank improves call ...

The strict criteria above mean that not only can DPA automate manual workflows, but it can also intuitively create applications and workflows with little code intervention, all while using robotic automation in the same product. What does this mean for higher education? The ability to go paperless ...

A vast majority of companies on the planet consider themselves innovative. In technology, all companies consider themselves innovative. However, it is more complicated than that and innovation is relative to varying degrees. Many companies think they are innovative because at one time they were. The ...

To begin with, “low code” is a methodology and approach to software design that allows business users to develop applications that previously only IT could produce. Low-code relies on three main elements: drag-and-drop functionality, easy integration with third-party applications, and the ability to ...

Supply chain can facilitate processes involving multiple parties following specific regulatory guidelines by leveraging smart contracts and distributed ledger technologies. In these cases, blockchain is used as a means to share documentation, facilitate communication, and track transaction status ...

While it’s easy to see the benefits of remote work, managing a remote team comes with its own challenges. Below are the top three challenges organizations face with a remote workforce.

1. Communication

Communication is essential in the workplace, and it’s especially important for those who ...