Get a specific toll-free or virtual phone number for your website leads
Posted: Sat Dec 21, 2024 3:33 am
Call recordings . Similarly, the sales team can also review call recordings for sales calls, training sessions, and other necessities. Call recordings can come in handy when verification of information is also required.
In-depth reporting . Call intelligence provides sales teams with a comprehensive set of data to search through. Personal email accounts don’t provide this type of insight! From lead conversions to country wise email marketing list customer satisfaction ratings, all can be derived from the information provided by your call tracking and intelligence reports.
Best of all, call tracking and call intelligence features can be incorporated into the five alternative communication methods we just discussed!
Website. . This will allow you to fully understand how many online and offline leads are coming directly from your website.
Chatbots . Often, website visitors will use chatbots to find contact information for a specific individual within your company or customer service team. Set up a toll-free call tracking number specifically for chatbot users, and program the bot to provide this phone number when prompted. Your customer service team will then know to send this lead directly to your sales team when a user calls.
In-depth reporting . Call intelligence provides sales teams with a comprehensive set of data to search through. Personal email accounts don’t provide this type of insight! From lead conversions to country wise email marketing list customer satisfaction ratings, all can be derived from the information provided by your call tracking and intelligence reports.
Best of all, call tracking and call intelligence features can be incorporated into the five alternative communication methods we just discussed!
Website. . This will allow you to fully understand how many online and offline leads are coming directly from your website.
Chatbots . Often, website visitors will use chatbots to find contact information for a specific individual within your company or customer service team. Set up a toll-free call tracking number specifically for chatbot users, and program the bot to provide this phone number when prompted. Your customer service team will then know to send this lead directly to your sales team when a user calls.