A dismissal by email is unacceptable. We spoke with Susana Hidalgo, Human Capital Director at Sage

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jrineak.t.er0.1
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A dismissal by email is unacceptable. We spoke with Susana Hidalgo, Human Capital Director at Sage

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Today, we bring you an interview we conducted with Susana Hidalgo, Director of Human Capital at Sage Spain. In this interview, Susana gives us a series of tips on hiring methods, human capital management in the company and some advice to improve our company policy in terms of human resources management.

What are the main mistakes SMEs make in their recruitment processes?
In my opinion, the success of a small business lies in the fact that each and every person working in an SME has an entrepreneurial spirit. Entrepreneurship is a botswana email list challenge, not only because of the work that one can carry out on one's own, without having anyone to tell you what to do, since you are the one who directs you, but also because it is very important to get it right when it comes to surrounding yourself with the right people to accompany you on the adventure.


It doesn't matter what role or tasks need to be performed. Pure executors are not enough. Ideally, everyone should be a "company within a company." That's why my recommendation is that in the recruitment process in SMEs, the part of dedication, commitment, passion and energy should be taken into account as much or more than the strict compliance with the technical skills of the position.


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Obviously this happens, but it doesn't have to be the norm. In my experience, the more family members and friends there are in the company, the more problems there are in the future. But I insist that there are no fixed rules on this... A small business must have good professionals, otherwise the risk of failure has a much greater impact than in a large company, where errors can be more easily diluted.

What criteria should a company follow to leave the selection process in the hands of a consultancy?
At Sage we have our own selection team, through which we recruit practically 95% of the profiles. I am of the opinion that nobody knows your business better than you. Only the selection of the Management Committee positions is outsourced. In my opinion, a company should outsource the selection processes when one or more of the following conditions occur: that the selection processes are so small that it is not interesting to have internal teams; that the processes are so extremely critical or specialized that it is preferable to ensure the quality of the process by leaving it in the hands of a specialist; or that the processes are so numerous that we need external help.
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