We’re also defining key milestones in the post-sale journey. At salesforce, that includes post-sales handoffs and sharing a wealth of enablement materials. Tracking these milestones helps us know whether we’re on the right track, and our partners are uniquely qualified to drive this success-minded motion.
2. We use a reseller portal to provide real-time updates on channel sales deals
we used to see our account executives struggling to gather updates from reseller partners. It took multiple follow-ups and a pile of documents to share information. So we worked with our technology team to build a new portal — using salesforce prm software — that helps our sales team and our partners collaborate more easily. This portal integrates with slack to fit with modern ways of working and honor theconstantly on foot.
Today, our resellers manage leads and opportunities directly through the digital afghanistan phone number list partner community and our sellers can see updates on their mobile devices. They can also see updates in fields for sales stage, close date, and partner comments. Of course, there are pre-built reports and dashboards that give resellers a snapshot of their book of business, including insights into sales performance and trends. This makes it easy to identify the next best actions and jump-off points for new sales plays.
3. We evaluate partner involvement and channel sales opportunities during forecast calls
every week, we meet with our account executives on forecast calls and try to understand the health of their deals. One of the most important questions we ask during these calls is: “how is the customer planning to implement this — and which partners are you talking to?”