Page 1 of 1

Rich Messages in a Google Channel

Posted: Sat Dec 07, 2024 10:51 am
by Prisila405
In addition, if you request an invoice for your purchase, a product return, an exchange or cancellation of a purchase, these types of channels are ideal because buttons or links can be incorporated to speed up the processes , always maintaining transparent, timely and real-time communication.

You already know how to improve customer communication in the el salvador whatsapp number data 5 million retail sector, strategies of great value in a context as complex as the current one. And remember that, for your company to position itself among its consumers, it is important to adopt an omnichannel approach, personalize interactions and provide a timely SAC with responses that respond to their requirements.

Image

RCS: Rich Messages in a Google Channel
In the quest to offer a messaging service more in line with current technologies, a group of operators from around the world, together with Google, embarked on the creation of a new messaging standard that would be the successor to SMS and that offers great possibilities for companies to establish more interactive communication with their customers: Google RCS.

Its acronym stands for Rich Communication Service. It is an instant messaging service that is already available in many countries and that works, for now, on cell phones with the Android operating system.