Redesigned with the main objective of streamlining communication between consumers and brands, the platform presents itself to the country as the first social network developed in Portugal .
This is a historic milestone in the journey of Portal da Queixa , which is already a national reference and consumer material, being visited by more than 1 million consumers every month.
Among the main new features of the platform is the fact costa rica telemarketing list that the activity will now take place in a social network environment. The browsing experience becomes more dynamic and the content is presented in real time.
Enhancing interaction and streamlining communication between consumers and brands, bringing them closer together and optimizing the consumer experience, is the main objective of the improvement project developed internally by the Portal da Queixa team .
“The main new feature will be the sharing of activity in a feed, making it easier for users to consult their complaints and the actions taken to handle them – whether they are responses, status changes or satisfaction ratings. The possibility of “liking” complaints and posts, following brands of your choice or the activity of other users (such as comments and complaints) in order to personalize each user’s browsing experience, are other new features related to consumers’ direct interactions with content and brands. A new notification area is also planned directly on the platform, which will allow users to act more quickly with brands, enabling complaints to be handled more effectively ,” explains Pedro Lourenço , CEO & Founder of Portal da Queixa .
