When done on the cloud
Posted: Thu Jan 30, 2025 7:04 am
What is Marketing? What is CRM? Before we get into the main topic, I would like to share with you the definition of " CRM " for this blog. CRM is an abbreviation for Customer Relationship Management. Nowadays, the term CRM is often used in the narrow sense to refer to database marketing, call center operations, and the systems required to carry them out, but essentially it means "a philosophy or strategy aimed at building medium- to long-term relationships with customers, improving loyalty, and increasing sales/profits .
" In this article, we will use the term CRM in the croatia telegram database latter, broader sense. Additionally, we will use the terms CRM measures to refer to efforts to promote CRM, and CRM systems to refer to tools for implementing CRM measures. Don't forget about CRM to improve your EC sales So, does building a long-term relationship with customers really lead to increased sales and profits? Here are three famous laws in marketing that explain why CRM is important.
"The 2:8 Rule (Pareto Law)" 2:8 rule (Pareto principle) This is the law that says that good customers, who make up 20% of all customers, account for 80% of sales. It is important to protect your company's sales by focusing on a select few good customers and investing in them, rather than treating all customers equally. "The 1:5 rule" The 1:5 rule This law states that it costs five times as much to acquire a new customer as it does to retain an existing one.
" In this article, we will use the term CRM in the croatia telegram database latter, broader sense. Additionally, we will use the terms CRM measures to refer to efforts to promote CRM, and CRM systems to refer to tools for implementing CRM measures. Don't forget about CRM to improve your EC sales So, does building a long-term relationship with customers really lead to increased sales and profits? Here are three famous laws in marketing that explain why CRM is important.
"The 2:8 Rule (Pareto Law)" 2:8 rule (Pareto principle) This is the law that says that good customers, who make up 20% of all customers, account for 80% of sales. It is important to protect your company's sales by focusing on a select few good customers and investing in them, rather than treating all customers equally. "The 1:5 rule" The 1:5 rule This law states that it costs five times as much to acquire a new customer as it does to retain an existing one.