Questions and Answers FAQ

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FAQ (frequently asked questions) — answers to frequently asked questions. Simple, clear, convenient, effective content format.

Peculiarities:

The format is suitable both as a separate updated section and as a regular rubric for posting. (Even entire projects work on it, for example, Yandex.Q.)
The key and virtually unlimited source is the real needs, pain points, complaints of users/clients. They can be found by monitoring social networks , or learned from consultants and managers.
FAQ saves business resources, time and people's energy: bolivia mobile phone numbers database you won't have to constantly answer the same questions. And the Q&A section is an excellent tool for removing objections that prevent you from buying a product/service.
If the product is complex and there are a lot of questions and answers, and they need to be placed on one page, it is better to combine similar ones into clusters and add subheadings.
FAQ is probably not the place for lyrical digressions, self-promotion, flattery, banter, or authorial style.
The volume of the text hardly matters, the main thing is to give a comprehensive answer to the question that will solve the problem and tell you what to do.
Examples:

18 text content formats
Frequently asked questions about credit cards ( alfabank.ru )

18 text content formats
FAQ. Everything you wanted to ask about buying an apartment during a crisis ( fontanka.ru )

18 text content formats
How to get rid of impostor syndrome? ( bureau.ru )

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Story
A story is not a description of a task and its solution, the results of a project (as in the case of a case), but a story about a hero, a story about a person. About what he achieved, how he got there, what difficulties he faced, etc.