AiSensy Alternative for B2B Sales Teams
Posted: Tue Jan 07, 2025 5:27 am
Both Rasayel and AiSensy help clients use WhatsApp to connect with customers, however, they’re quite different in their capabilities, focus, and approach.
This article compares the two platforms’ capabilities, shortcomings, and helps you decide which solution is the right one for your business.
AiSensy Alternative: AiSensy vs. Rasayel
Here is a quick overview of Rasayel and AiSensy:
Rasayel AiSensy
Built For Sales teams Marketing teams
Supported Channels WhatsApp WhatsApp
Customer Industries B2B, B2B software businesses Mostly eCommerce businesses
Customer Size Mid-sized to Enterprise Small to mid-sized
Support Languages English, Arabic, Russian English, various Indian languages
AiSensy Review: Pros & Cons
Pros
eCommerce features such as catalog, single-product and multi-product messages.
Integration with eCommerce platforms like Shopify, WooCommerce, RazorPay and Open Cart.
It is designed for marketing teams to send campaigns or notify of abandoned carts.
It supports automation and campaigns over WhatsApp.
Cons
The automation can be triggered by specific keywords only.
Delays between messages, private notes, WhatsApp Flows (forms), and assignments are not possible in automation.
Cannot send a sequence of WhatsApp messages.
Lacks deep integration with major CRMs like HubSpot, Pipedrive, and Salesforce.
Businesses must pay extra for chatbot automation.
AiSensy alternative for B2B sales teams: Rasayel
A WhatsApp platform for B2B sales teams
Rasayel is built for B2B sales teams that receive a high messaging volume and need an advanced flexible chatbot builder over WhatsApp. Rasayel’s bot builder does not require any training or coding and is entirely drag-and-drop. It helps sales teams qualify leads with reply buttons, send lead gen forms to capture their information, tag leads/customers, leave private notes for the team and assign an agent or a team to the customers. There is no limit on the bot triggers and conditions, including keywords, customer country code, tags and any other customer attributes.
It can also send messages proactively to france whatsapp phone number engage inactive leads and customers or send a sequence of messages with custom delays between each message.
A chatbot flow created in Rasayel.
Deep CRM integration
If you use HubSpot, Salesforce or Pipedrive or any other CRM and want to see important information and context from WhatsApp on your CRM and vice versa, Rasayel is the right solution for you.
With a Deep CRM integration, contacts are synced automatically between Rasayel and the named CRMs. WhatsApp communications between teams and customers are automatically logged on the CRM contact pages. Managers can generate reports in the CRMs based on their team’s WhatsApp interactions and make data-driven decisions. They can also create automation from the CRM that includes sending WhatsApp messages or entire chatbot flows.
Moreover, with Rasayel’s API and Zapier integration, you can integrate Rasayel with any other CRM and tool.
Advanced reports
Businesses can see their campaign performance and get insight into their teams’ performance, resolution time, number of messages, and average waiting time and filter the report by date, agent name, tags and channels.
This article compares the two platforms’ capabilities, shortcomings, and helps you decide which solution is the right one for your business.
AiSensy Alternative: AiSensy vs. Rasayel
Here is a quick overview of Rasayel and AiSensy:
Rasayel AiSensy
Built For Sales teams Marketing teams
Supported Channels WhatsApp WhatsApp
Customer Industries B2B, B2B software businesses Mostly eCommerce businesses
Customer Size Mid-sized to Enterprise Small to mid-sized
Support Languages English, Arabic, Russian English, various Indian languages
AiSensy Review: Pros & Cons
Pros
eCommerce features such as catalog, single-product and multi-product messages.
Integration with eCommerce platforms like Shopify, WooCommerce, RazorPay and Open Cart.
It is designed for marketing teams to send campaigns or notify of abandoned carts.
It supports automation and campaigns over WhatsApp.
Cons
The automation can be triggered by specific keywords only.
Delays between messages, private notes, WhatsApp Flows (forms), and assignments are not possible in automation.
Cannot send a sequence of WhatsApp messages.
Lacks deep integration with major CRMs like HubSpot, Pipedrive, and Salesforce.
Businesses must pay extra for chatbot automation.
AiSensy alternative for B2B sales teams: Rasayel
A WhatsApp platform for B2B sales teams
Rasayel is built for B2B sales teams that receive a high messaging volume and need an advanced flexible chatbot builder over WhatsApp. Rasayel’s bot builder does not require any training or coding and is entirely drag-and-drop. It helps sales teams qualify leads with reply buttons, send lead gen forms to capture their information, tag leads/customers, leave private notes for the team and assign an agent or a team to the customers. There is no limit on the bot triggers and conditions, including keywords, customer country code, tags and any other customer attributes.
It can also send messages proactively to france whatsapp phone number engage inactive leads and customers or send a sequence of messages with custom delays between each message.
A chatbot flow created in Rasayel.
Deep CRM integration
If you use HubSpot, Salesforce or Pipedrive or any other CRM and want to see important information and context from WhatsApp on your CRM and vice versa, Rasayel is the right solution for you.
With a Deep CRM integration, contacts are synced automatically between Rasayel and the named CRMs. WhatsApp communications between teams and customers are automatically logged on the CRM contact pages. Managers can generate reports in the CRMs based on their team’s WhatsApp interactions and make data-driven decisions. They can also create automation from the CRM that includes sending WhatsApp messages or entire chatbot flows.
Moreover, with Rasayel’s API and Zapier integration, you can integrate Rasayel with any other CRM and tool.
Advanced reports
Businesses can see their campaign performance and get insight into their teams’ performance, resolution time, number of messages, and average waiting time and filter the report by date, agent name, tags and channels.