Since it was released last November, ChatGPT has become the new darling of the ever-effervescent techie scene. A few weeks ago, OpenAI's famous chatbot made its way into a supercharged version of Bing , and now it's the popular messaging service Slack that has decided to take the lead from this artificial intelligence.
ChatGPT has been integrated as an app into Salesforce’s messaging solution to provide Slack users with three main features: writing assistance, conversation summaries, and research tools.
ChatGPT will be launched on Slack gradually. For now, users will have to make do with trying out the beta version of the app, and access will not be instantaneous, however, since they will have to sign up for an OpenAI waiting list and wait. Gaining access may take a few weeks or even months.
There is a waiting list to integrate ChatGPT into Slack
Once Open AI has granted access, users can proceed to integrate ChatGPT into Slack. To activate the chatbot, simply click on the “More actions” button in any message.
A drop-down menu will then appear, and two new options will open there: Summarize thread with ChatGPT and Reply to draft with ChatGPT.
Users can also chat with OpenAI’s chatbot as if it were a coworker in the Slack Apps drawer.
While Slack threads can sometimes take the form of endless strings of threads, ChatGPT's ability to summarize these threads is both useful and interesting.
The possibility of relying on ChatGPT to compose messages and search for information on specific topics is also potentially very useful .
At this particular point, the search for information, it is worth remembering that ChatGPT is not a 100% perfect tool and sometimes makes mistakes (in addition to occasionally putting biased data on the table). This weakness should be singapore number screening taken into consideration especially in the professional world, where errors and biases are much less forgivable than in the leisure sphere.
Salesforce also launches its own CRM-oriented generative artificial intelligence: Einstein GPT
On the other hand, Salesforce has also raised the curtain on its own CRM-focused AI, Einstein GPT , which was born from the collaboration between Open AI and Slack, but also allows the integration of third-party artificial intelligences.
“With Einstein GPT, customers can connect that data to OpenAI’s advanced AI models out of the box, or choose their own external model and use natural language messaging directly in their Salesforce CRM to generate content that continually adapts to changing customer insights and needs in real time,” Salesforce said.
Einstein GPT will be able to, among other functionalities, generate lead capture pages , create registration forms, write code or establish workflows for process automation.
ChatGPT's gift of ubiquity: the famous chatbot also lands on Slack
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