Robotic Process Automation vs. Digital Process Automation

[Aklima@416]

n today’s ever-changing digital marketplace, businesses must increasingly focus on efficiency and innovation to stay ahead. Robotic process automation (RPA) and digital process automation (DPA) are among the fastest-growing segments of business technology today. According to a recent study, the RPA market is estimated to reach $2,467 million by 2022, growing at a CAGR of 30.14%. According to Think Automation, the DPA market is now worth $6.76 billion and is expected to reach $12.61 billion by 2023.

The question then arises as to whether RPA and ADP are competitors or complementary. They are two distinct technologies, but they share common goals. When deployed together, they become the foundation of digital transformation.

What is Robotic Process Automation (RPA)?
RPA is the technology that allows businesses to automate mundane and repetitive tasks. These robots perform monotonous routine tasks, freeing up employees to perform tasks that require more emotional intelligence and reasoning.

“Bots communicate with enterprise systems to streamline processes and reduce the burden on humans. But RPA has no intelligence of its own; autonomous RPA has no artificial intelligence or machine learning; it can mimic a human but has no decision-making or judgment capabilities,” says Anurag Saxena, partner for automation and cognition at ISG, a technology research and advisory firm and IT service management company.

RPA is not a replacement for business process management platforms. RPA is a subset of workflow automation that relies on bots to automate tasks by integrating with an external API or controlling the user interface of an external system. RPA allows repetitive tasks to be performed by working directly across multiple applications through automatic data entry, thereby triggering actions across multiple systems.

RPA offers:

Low code, with the ability to create portable online casino database and scalable applications
Solid foundations for BPM/DPA
Deployable as PaaS
RPA has great value in automating millions of tasks that do not require human emotional intelligence. But when RPA is integrated with DPA solutions and legacy systems that do not support API.

What is Digital Process Automation (DPA)?
DPA represents the evolution of business process management (BPM) technologies. BPM takes an organization’s entire business process infrastructure and streamlines processes to increase efficiency and reduce costs.

Digital Process Automation was born out of the need for organizations to automate business processes to achieve digital transformation. DPA aims to extend business processes to partners, customers, and suppliers, providing them with a better experience when they interact with the organization. This is very similar to BPM. So what is the difference between BPM and DPA? DPA assumes that business processes are already digitized and ready to be optimized.