You can publish an external database and make it accessible to your list of panama whatsapp phone numbers and potential customers.
By using a multi-knowledge base solution and a WYSIWYG editor , you will be able to create great-looking help articles and share them with a simple click of a button. Finally, it should also support full-text search.
Knowledgebase customization in Customer portal software - LiveAgent
Feedback and Suggestions
Good forum software should have feedback and suggestion features . These features can help you collect valuable data from employees and customers that can be used to improve your products, services, and support.
Feedback & suggestions feature in help desk software - LiveAgent
Feedback and suggestion features usually have a voting system and search widget. These features help simplify the above process, improve usability, and act as a content filter. For example, because of the voting system, users can see the most useful posts first.
Ticketing Management System
One of the best things a forum can do for your support team is to convert any new forum or discussion board post into a ticket and import it into your centralized ticketing solution. By setting up this hybrid ticket flow, you will have all your tickets in one universal inbox.
