42% of companies currently use at least one AI technology.
18% have plans to adopt AI in the next two years.
63% of business units adopting increases. Source: eCOMMERCE TRENDS REPORT 2021.
5 trends to implement for this Hot Sale 2021-Apr-06-2021-05-35-58-65-PM
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It is clear that strategies in Hot Sale campaigns are also transforming processes and the technology to enable them, finding solutions in Artificial Intelligence, enabling companies to increase conversions in virtual commerce.
5. Customer experience
Business strategies focus on customer experience. Customer experience ( CX ) is the sum of the experiences that a customer has with a brand through all of its channels to buy what they want. Among the actions to provide the best customer experience in virtual stores is giving customers the possibility of tracking their orders, knowing the status of their purchases and seeing that they will receive attention at all times.