better communication, better customer experience!
A change in organizational mentality focused on the customer, together list of croatia whatsapp phone numbers with operational and technological improvements could lead to a 20% to 30% increase in customer satisfaction .
In this sense, the key is to design the buyer journey very well and to effectively and closely accompany consumers throughout the entire journey, that is, from the moment they first make contact until the after-sales service.
Customers expect their interactions to be quick and require as little effort as possible. In fact, it is estimated that speed , convenience, helpful employees, and friendly service are most important to over 70% of shoppers .
That's why it's important to implement strategies and technologies that allow you to achieve a fluid, reliable and efficient customer experience, something in which instant messaging channels play a key role.
