Did you know that attracting new customers can be up to 25 times more expensive than retaining existing ones ? By offering a good Customer Experience and maintaining a close relationship with customers, it is possible to increase the CLV, which translates into greater profitability. In addition, these strategies allow you to enhance the company's image and obtain brand ambassadors who, ultimately, are the best advertising you can have.
In practice, Customer Lifetime Value is key to identifying the most valuable israel whatsapp number data 5 million customer segments for your business and establishing strategies aimed at maintaining the relationship over time.
Here, conversational commerce has positioned itself as the best strategy to offer a good Customer Experience, facilitate transactions and maintain close communication with customers throughout the entire purchasing journey.
This strategy, which uses various messaging channels and social networks to connect companies with their customers, can generate significant benefits:
Because needs are resolved in real time and effectively. Consider that, according to data collected by HubSpot, 82% of customers rate an immediate response (30 minutes or less) as important or very important when they have marketing or sales questions.
