For simplicity, let's remember how integrations work in everyday life. We buy a movie ticket - it is immediately sent to the mail and messenger. We register on Weblium via Google mail or a Facebook page. All these are integrations that make our lives easier.
how integrations work
Business also needs integrations to interact with clients faster, automatically confirm and accept payments, monitor sales and employee results. It is much faster and safer for your client to make an online payment if your website has integration with a payment system than to send money to a card. If this option is not available, the client may not buy anything, and you will lose profit.
We tell you what integrations you can connect to your Weblium site and expand your business.
Content
Customer accounting and business process control
Let's take a situation when orders from customers come to the mail. Some of them can end up in spam, no one is immune from this, the rest are simply lost among such letters.
Most often, a site visitor simply doesn't want to copy your address and write to you from the mail. Or another common situation is when a manager opens a message with an order, it becomes read, and at that moment someone distracts him. It is unlikely that in the flow of letters he will remember that letter that was read but not processed.
CRM systems will help prevent such situations. When a client leaves a request on the website, makes an order or subscribes to a newsletter, everything is automatically entered and stored in one place. Inside the CRM, you can monitor the order status, which manager is handling it, how much the order was for, etc. In some systems, you can connect an online chat to the website, work with Kanban boards, keep track of employee work time, and much more.
We show which CRM systems can be connected to Weblium.
amoCRM
A CRM system that contains many useful functions in one place. In amoCRM you can: store requests from forms, communicate with clients and the team, create a mailing list and set up chatbots.
amoCRM integration
Bitrix24
Another popular CRM system that allows communication with clients, marketing automation, and work with Gantt charts and Kanban boards. Bitrix24 makes it easy to plan and track employees' working hours.
Integration with Bitrix24
Snov.io
An unusual CRM system that helps collect contacts of potential clients and keep track of them. The service allows you to customize the sending of letters, analyze competitors and collect high-quality leads.
Binotel
Business telephony service. The system saves all calls between managers and clients. This helps analyze the effectiveness of the sales department and resolve controversial issues.
Binotel integration
YCLIENTS
A small but very useful system for online client registration new zealand phone number library and creating a contact database. Suitable for any business where clients come strictly by appointment. For example, a beauty salon, barbershop or car wash.
YCLIENTS integration
Communication with clients
Quick communication with customers is the key to successful sales. Some visitors just need to read the information on the site and they are ready to buy, while others need to clarify something else. For such purposes, you can leave a hotline number on the site where you can call and consult with a manager, and you can also connect an online chat.
Online chat has become an integral part of websites that provide services or sell goods. Many clients find it much easier to write a message than to call - such are the realities of the 21st century. A big plus of connecting a chat is saving all correspondence. When the client writes in the chat again, the system will show what he asked before. It is important that he uses the same browser or device.
At Weblium, we use online chat so that users can ask any question about the website builder and get a quick answer.
online chat on Weblium
Three popular online chats for website integration on Weblium .
JivoChat
Convenient and simple chat for the user, multifunctional and accessible for the site owner. It will allow customers to ask questions and get quick answers.
Integrate JivoChat into your website
LiveChat
Managers can communicate with clients via PC or their smartphone. Each request is saved in the system and can be viewed at any time.
LiveChat integration on the website
Tawk.to
An English-language service that will let you know what pages a visitor is on in real time, what they are looking for in the knowledge base, and how often they visit the site. And an online chat, of course.
integration of Tawk.to on the site
Accepting payments
Users have started paying more for goods or services online using bank cards and electronic money. Remember how you pay for an Apple Music or Netflix subscription — you add a card and a certain amount is withdrawn every month. What if such apps didn’t have integrations with payment systems? Would you send money by card number or stand in line at the bank with a receipt? No, you would just find another app where you can pay right away.
It should be convenient for customers to buy your service or product right here and now.
