Office telephony — the business owner does not need to enter into an agreement with a local PBX or purchase regional numbers from a mobile operator, deploy a hardware PBX. The rented number always remains with the tenant regardless of the location. Telephone communication can be organized using cloud telephony, computers and Internet access.
Modernization of the telecom network — a virtual number in combination with IP telephony allows you to refuse to switch calls using a hardware office PBX. The transition to digital technologies provides greater flexibility in number management and allows for deeper integration of calls into business processes.
- sales managers or technical specialists can be located anywhere, even abroad. Calls are received on a single vp security email list number and are switched between them using software.
Creation of contact centers - a virtual number as a single point of access to the service department or sales department, which employs tens or hundreds of people.
Advertising efficiency assessment - a separate phone is rented for each advertising method. The number of calls to it can be used to understand how well a specific marketing tool works. After that, the company will focus on certain promotion methods and optimize the advertising budget.
A virtual number paired with a digital PBX makes telephony more flexible and cost-effective.
The company reduces call costs and simplifies the organization of managers' work. Communication management becomes more convenient.
An additional advantage is scalability. As the number of calls increases, you will not have to buy additional numbers. It is enough to increase the “capacity” of the virtual PBX and switch to a more expensive tariff plan.
Who can connect a virtual phone number?
Despite the fact that online forms, instant messengers or other automated tools are often used to accept orders, customers continue to use phones to make purchases, receive technical assistance or consultations.
Organization of work of remote employees
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