Types of WhatsApp Messages to Send From HubSpot

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The HubSpot WhatsApp integration unlocks a potent channel for engaging with customers. Beyond simple back-and-forth, it lets you tailor your messaging approach to different scenarios, maximizing impact and fostering personalized connections.

Let’s explore the diverse message types you can employ through HubSpot:

Standard WhatsApp Messages
These are the workhorses of your WhatsApp strategy, providing immediate responses to customer inquiries. Offer timely assistance, share relevant information, and answer questions efficiently, all within the familiar HubSpot interface. By keeping replies prompt and personalized, you build trust and forge stronger relationships.

Proactive WhatsApp Templates
Go beyond reactive communication with proactive message templates. HubSpot lets you craft pre-designed messages triggered by specific conditions, like abandoned carts or website visits. Offer timely discounts, share relevant updates, or send personalized greetings – the possibilities are endless. Remember, you need to submit the templates for WhatsApp approval.

Sometimes, conversations stall. That’s where re-engagement messages come in. HubSpot lets you proactively reach out to dormant customers, reminding them of your brand and reigniting their interest. This could involve bangladesh whatsapp phone number offering special deals based on browsing history or sending relevant content after a period of inactivity.

Proactive Bot Flow
For a truly dynamic experience, unlock the power of proactive bot flows. HubSpot lets you design chatbots that initiate conversations with customers based on pre-defined triggers. From qualifying leads to answering FAQs, a well-designed bot can save time, personalize interactions, and keep the conversation flowing even while your agents are offline.

WhatsApp Messaging Through HubSpot: A step-by-step guide
This integration is more than just an additional messaging channel; it’s a robust system designed to streamline and enhance your customer communication processes. This guide will walk you through every step of implementing effective WhatsApp messaging within HubSpot:

How to Send Standard WhatsApp Messages in HubSpot
This guide is straightforward and it only requires selecting a contact and sending them a standard message that they’ll receive on their phone. Here’s how to do it:

Log into your HubSpot dashboard.
Click on “contacts.”
Browse through your contacts and click on the one you wish to send a message to.

Once the modal window opens, you can type the message and hit send.

Sending a standard WhatsApp Message in HubSpot.