Use email and SMS mailings

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In such conditions, it is necessary to use all opportunities to automate and speed up business processes, reduce costs and increase sales. We tell you how one of our clients used telephony and a voice robot functionality for this. Client Features Our client specializes in the production and sale of PVC windows in Moscow and the Moscow region. He works with both large developers and individuals, and provides a guarantee for his work. The competition in his industry is very high. There are about a hundred companies in Moscow that install windows. Most of them are trying to attract large construction companies to cooperation, but this is not always possible. The insufficiently high rate of city development, falling demand for real estate, and an overabundance of components in warehouses increase competition and complicate the work.



In conditions where it is necessary to fight mexico telegram data for every client, it is extremely important to constantly conduct marketing activities: develop promotions, monitor and strengthen customer loyalty. Our customer has decided to increase activity in this direction. Finding a solution There are several ways to inform customers about new promotions. These are the fastest and most cost-effective marketing tools. A mailing can be quickly written and approved, sent, and then, on the same day, you can note an increase in the number of requests. However, in most cases, advertising mailings from a new sender end up in spam filters. In addition, a letter is a ready-made material. It cannot answer the questions that arise from clients, remove objections, or find out the reason for the refusal.



Calling potential clients manually The opposite method is calls to potential clients from sales managers. They can adapt to the client and answer any questions. However, the conversion of such calls is low, and calling quickly leads to "burnout" of managers. Using the Voice Robot A compromise between the first two tools is the Voice Robot. It automatically calls the customer base and tells about the terms of the promotion, and also answers all questions that arise, using pre-prepared answers. If necessary, it transfers the call to a manager. It is more cost-effective than calls from managers, and much faster and more reliable. At the same time, an individual approach and the possibility of personal negotiations with difficult clients are preserved.