Thanks to special tariff condition

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It was decided to connect our service for them in the simplest way - through a virtual number. Compared to other operators, MCN Telecom covers a larger number of cities and has a number of other advantages, so we turned to you.” Finding a solution Our task was to offer virtual numbers with a favorable set of characteristics. As a result, we formed the following package: Direct landline numbers to make entrepreneurs look more reputable and make it easier for them to establish contact with local customers Multi-channel function to eliminate situations with missed or unanswered calls No SIM card binding for easy connection Free trial period as a bonus We also organized the selection of numbers through the project manager, and not in the personal account, as happens in standard situations, in order to vary the duration of the test period upon request.



Results Since 2018, Vedisoft has connected malaysia telegram data several hundred entrepreneurs who were not previously familiar with Internet telephony to the Telephonist service via MCN Telecom multi-channel numbers. s and high signal quality, newly connected subscribers have stable access to external call center services and do not overpay for mobile communications. The cooperation between Vedisoft and MCN Telecom strengthens the reputation of both companies as reliable providers of telecommunications services for business and contributes to the growth of customer loyalty.What is IVR? This abbreviation comes to us from the world of telephony. When deciphered, it sounds like Interactive Voice Response, which means “interactive voice interaction”. When people talk about IVR (pronounced “ayviar”), they mean a menu for routing calls within a PBX, voiced by voice.



It can be heard during a call to a bank, a clinic or a car center. It is an automated system, most often consisting of pre-recorded phrases that direct the client to the desired section - to connect with a specialist or listen to information. How does IVR work? To start working, you only need a virtual PBX (PBX) and, accordingly, access to IP telephony. If you need more functionality, office telephony is integrated with additional software. When calling a company that uses such a service, the first thing we hear is a greeting. It can be recorded by a speaker or generated by a computer. After that, we get to the main menu, where we can select a service by pressing the phone buttons or using voice commands.